FREE DELIVERY on orders over Rs. 10,000/-

Call or Whatsapp : +919843017433

FAQs

Frequently Asked Questions (FAQs)

At Shop4shops, we’re committed to providing a seamless shopping experience for our wholesale buyers. Below are answers to some of the most commonly asked questions about our products, services, and policies.

 

1. Can I visit you in person and choose items?

Yes, you are welcome to visit our showroom, where we display all the items listed on our website.

  • Showroom Hours: Weekdays, including Saturdays, from 10 AM to 6 PM.
  • Address:
    Sree Rajkondal Export Enterprises - Shop4shops
    8/191 E and F, Angeripalayam Main Rd,
    A.V.P. Layout, Angeipalayam Road,
    Tirupur, Tamil Nadu 641603
    Landmark: Opp TASMAC Godown, Near Meridian Exports
  • Contact Person: Nandu (+91 98422 71248)
  • Google Location:  https://goo.gl/maps/MLRj9ifE7f62 

Please call before visiting to avoid waiting. Prices in the showroom are the same as on our website.

 

2. Can I order singles?

No, we sell only on a Minimum Order Quantity (MOQ) basis, which typically starts at 3-5 pieces per model. Singles and drop shipping are not available.

 

3. Are your products fresh and of good quality?

Yes, we guarantee:

  • 100% fresh goods
  • Twice quality-checked products
  • Refunds for any defects

 

4. Are the brands original?

Yes, we deal only in original export surplus items. However, brand certificates are not provided since these items are export surplus and not licensed for marketing.

 

5. Can I edit an order after placing it?

Orders cannot be edited from the customer side. However, our admin team can assist you.

  • Contact us at:
    • +91 98430 17433 (Phone/WhatsApp)
    • +91 93845 17433 (10 AM to 6 PM, weekdays)

 

6. What is the Minimum Order Quantity (MOQ) at Shop4shops?

MOQ varies from 3-5 pieces to 30 pieces, depending on the item. Specific details are listed on the product page.

 

7. Do you offer bulk discounts for large orders?

Yes, bulk discounts are available for box orders (MOQ: 100 pieces per model). Contact us with the model number for a discounted rate: +91 9842211114.

 

8. What payment methods do you accept?

  • Online: Credit card, debit card, net banking
  • Offline Options:
    • Google Pay: 9842211114
    • UPI: 9842211114@hdfcbank
    • Net Banking:
      • Account Name: SREE RAJKONDAL EXPORT ENTERPRISES
      • Account No.: 59219842211115
      • IFSC: HDFC0002569
      • SWIFT: HDFCINBBCHE

 

9. How can I place an order on your website?

1. Create or Log in to Your Account

2. Browse Products

3. Add Items to Your Cart

4. Review Your Cart

5. Proceed to Checkout

6. Enter Shipping Details

7. Select Shipping Method

8. Choose Payment Method

9. Confirm and Place Order

10. Receive Order Confirmation

 

 

10. What is your shipping policy?

  • Domestic: Delhivery, DTDC, Amazon Logistics
  • International: FedEx, DHL (or custom arrangements)
    For support, contact:
  • Vinod: +91 98422 11114
  • PandiaRajan: +91 93845 17433

 

11. Can I track my order?

Yes, a tracking number will be shared via WhatsApp within 2 days of dispatch.

 

12. What is your return and exchange policy?

  • Returns: Entire MOQ can be returned for store credit or a refund.
  • Quality Issues: Refund within 30 days; we cover courier costs if a defect is found.
  • Partial MOQ returns are not accepted.

 

13. Do you offer customization or private labeling options?

No, we focus on export surplus clothing and do not offer customizations or private labeling.

 

14. Can I request a sample?

Our MOQ starts at 3-5 pieces, which is ideal for testing our products and services.

 

15. What types of clothing do you offer?

We provide export surplus hosiery clothing, including:

  • For Men, Women, and Kids: T-shirts, shorts, joggers, underwear
  • For Babies: Rompers, bibs, beanies

 

16. Can I order out-of-stock items?

No, only in-stock items are available. Check our website regularly for updates.

 

17. Do you provide size charts?

Yes, size and GSM details are available on product pages.

 

18. Are your products ethically sourced?

Yes, all items are ethically sourced and manufactured.

 

19. Can I request a catalog?

Our website serves as a comprehensive catalog with detailed product information.

 

20. Do you have international shipping restrictions?

No, we ship worldwide. Customs duties may apply based on your country’s regulations.

 

21. Do you offer customer support?

Yes, our support team is available Monday to Saturday, 10 AM to 7 PM. Contact us at:

  • Vinod: +91 98422 11114
  • PandiaRajan: +91 93845 17433

 

22. How long does it take to process an order?

Orders are processed within 1-2 days of payment.

 

23. Can I sign up for a wholesale account?

We cater to small-scale wholesalers. For bulk inquiries, contact +91 98422 11114.

 

24. Need more help?

Email us at admin@shop4shops.in or call:

  • Vinod: +91 98422 11114
  • PandiaRajan: +91 93845 17433